Parent Pay

 

We run a cashless catering system at Highfields and ParentPay is the online payment system that lets you make secure online payments whenever and wherever you like, 24 hours a day, 7 days a week.

ParentPay is Highfields' preferred method of payment for catering accounts. In the near future, this will be extended to school trips, performances and donations.

How does ParentPay work?

Most parents prefer the convenience of online payments using a debit card, but parents who wish to pay by cash are able to do so through PayPoint.

Online Payments: You can top up your ParentPay account online using any major debit or credit card including Visa, MasterCard, Maestro and American Express.

Cash Payments: PayPoint is found in more than 30,000 stores across the UK

 

What do I need to do?

I am already registered: Just log on with the details you were provided with and ensure that your account is activated and your information preferences are up to date

I have forgotten my login details: If you have forgotten your login details, please email parentpay@hswv.co.uk and request new details to be sent out to you

I am new to ParentPay: If your child is just starting at Highfields a letter will be automatically generated for you with login details and further instructions

FAQ

 

Q: What is ParentPay?

A: ParentPay is the school’s online payment system.

Q: I already have ParentPay for another child, will I be able to sync them through one login?

A: Yes, you can do so by following the instructions in the registration letter.

Q: Can another person make payments into my child’s ParentPay account eg. grandparents?

A: Yes, they can also be registered. However, they will be able to see any transactions associated to that account.

Q: How does cashless payments work?

A: We will have biometric tills that allows students to pay for consumable items with the use of their finger prints.

Q: How do I add money to the ParentPay account?

A: The majority of people will add money to accounts with the use of a debit or credit card payment. Payments can also be made at PayPoint sites for people without debit or credit cards. If you want to know where you nearest stores are use https://paypoint.com and put in your postcode.

 

Useful Documents:

> How to add a child to your account or merge two accounts together
> How to pay for items
> How to update your username or password
> How to view and update your child's details
> How to view payment history